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Total War: Warhammer III* Crashing on Intel® Iris® Xe Graphics

Content Type: Troubleshooting   |   Article ID: 000100052   |   Last Reviewed: 02/10/2025

Environment

Operating System

Windows® 10*, Windows 11*

Description

In systems with only integrated graphics, when loading a battle (changing from map view to battle screen), the game hangs or crashes to the desktop.

Resolution

It was determined that there is some influence of the Timeout Detection and Recovery (TDR) time on the application's behavior. Users of Iris Xe Graphics can do the following manual procedure to fix this issue: 

  • Press Win+R (or just open the start menu)
  • Type regedit and press Enter to open the Windows Registry Manager
  • Look for  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\GraphicsDrivers
  • On the right panel, double-click TdrDelay
    • If this key does not exist, right-click the right panel and create a new DWORD with the name TdrDela.y 
  • Set the value to 10 (decimal).
  • Reboot your system.

If you encounter the same issue after performing these steps, contact Intel Customer Support.