Intel® System Support Utility (Intel® SSU) Showing Incorrect Processor Family Details
Content Type: Product Information & Documentation | Article ID: 000093665 | Last Reviewed: 02/02/2023
When running the Intel® SSU scan, the processor family detail is showing an incorrect value. Detailed view or saved information file under Processor will show Family as "Intel Core™ i7-2760QM" or "Not Available", depending on the processor.
If your Intel® SSU file shows Processor Family as "Intel Core™ i7-2760QM", this is not an indication that there is an error with your system. In general, the Processor Family item in the Intel® SSU should show a value of "Not Available" for all processors.
All the other fields in the Intel® SSU should reflect the correct values of the system.
Download and install Intel® System Support Utility.