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Cannot Enable NumLock on Intel Laptop

Content Type: Troubleshooting   |   Article ID: 000088724   |   Last Reviewed: 04/21/2022

Environment

Operating System

Windows® 10 family

Description

  • When pressing NumLock, the LED indicator lights up, but pressing the numpad keys while on NumLock doesn't input anything.
  • Tried pressing Fn key while pressing the numpad while NumLock is on, but nothing happens.

Resolution

The issue can be resolved by resetting the BIOS to the default values.

  1. Press F2 during start to enter BIOS Setup.
  2. Press F9 to set BIOS default values.
  3. Press F10 to save and exit BIOS Setup.

 

If issue persists, make sure that you have the latest BIOS installed first before resetting the BIOS to default.