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Blue Screen (BSOD) "Bad System Config Info" Error Prompts after Installing Intel® Optane™ Memory M Series

Content Type: Troubleshooting   |   Article ID: 000059624   |   Last Reviewed: 03/17/2025

Environment

Operating System

Windows 11, 64-bit*, Windows® 10, 64-bit*
Intel® Optane™ Memory

Description

After the operating system (OS) installation, the system is unable to boot due to BSOD with the error Bad System Config Info.

Resolution

This error message can be caused due to a corrupted OS image. It is recommended to reinstall the OS while having the Intel® Optane™ memory connected to the system. Back up all data before doing the OS reinstallation.  

NoteBe sure not to select Intel® Optane™ Memory as the OS target device during the installation.

Related Products

This article applies to 2 products.