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Warranty Information for Intel® RAID and Storage Products

Content Type: Warranty & RMA   |   Article ID: 000058121   |   Last Reviewed: 03/18/2025

Warranty terms and conditions

Find the warranty terms and conditions for your Intel® RAID or Storage products under Server products.

 

How to identify the serial number and part number

The serial number and part number (also known as the PBA) are required for warranty request. You can find these numbers on the controller. Select the form factor to see examples:

Click or the topic for details:

PCIe* add-on card (RSxxx family)

The location of the label can be different for each model. In the example below:

  • Serial number: STMD72900172
  • Part number: J40748-202

example image

Mezzanine modules (RMSxxx family)

The location of the label can be different for each model. In the example below:

  • Serial number: DZJC43200050
  • Part number: H24094-203

example image

If the Intel® RAID Module is installed in an Intel® Server Board or Intel® Server System based on the Intel® 62X chipset and later, you can also identify the information from the BMC Web Console.

  1. Log in to BMC Web Console.
  2. Navigate to System -> FRU Information and select SAS Module from the drop-down menu.
    example image

 

Check warranty coverage and request warranty support

  1. Open the warranty support page.
  2. Select Other Intel Product for Product Type.
  3. Enter the serial number and part number for your product.

 

 

Related Information

Need help on Intel RAID?

Related Products

This article applies to 44 products.

Discontinued Products

Intel® RAID Module RMSP3HD080E Intel® RAID Controller RS3UC080J Intel® Integrated RAID Module RMS25KB080 Intel® RAID Controller RS3MC044 Intel® RAID Controller RS25AB080 Intel® Integrated RAID Module RMS3AC160 Intel® RAID Adapter RSP3TD160F Intel® Storage Adapter RSP3QD160J Intel® RAID Controller RS3DC080 Intel® RAID Controller RS3FC044 Intel® Integrated RAID Module RMS3HC080 Intel® RAID Controller RS25SB008 Intel® Storage Adapter RS3P4QF160J Intel® RAID Controller RS3GC008 Intel® RAID Controller RS25DB080 Intel® Integrated RAID Module RMS3CC080 Intel® Integrated RAID Module RMS3CC040 Intel® RAID Controller RS25GB008 Intel® Integrated RAID Module RMS25KB040 Intel® Integrated RAID Module RMS25JB080 Intel® Integrated RAID Module RMS25PB040 Intel® Integrated RAID Module RMS25CB040 Intel® RAID Adapter RSP3DD080F Intel® RAID Controller RS25NB008 Intel® RAID Controller RS3DC040 Intel® RAID Controller RS3UC080 Intel® Storage Expander RES3FV288 Intel® Storage Adapter RS3P4GF016J Intel® Storage Module RMSP3JD160J Intel® Integrated RAID Module RMS25JB040 Intel® RAID Adapter RS3P4TF160F Intel® Integrated RAID Module RMS3VC160 Intel® Storage Adapter RSP3GD016J Intel® RAID Module RMSP3CD080F Intel® Storage Expander RES3TV360 Intel® Integrated RAID Module RMS25PB080 Intel® RAID Controller RS3WC080 Intel® RAID Adapter RSP3MD088F Intel® Integrated RAID Module RMS25CB080 Intel® RAID Module RMSP3AD160F Intel® RAID Controller RS3SC008 Intel® RAID Adapter RSP3WD080E Intel® Integrated RAID Module RMS3JC080 Intel® RAID Controller RS25FB044

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