Provides steps to uninstall and reinstall Intel® Extreme Tuning Utility (Intel® XTU) when getting an installation error.
Getting an error while installing the Intel® Extreme Tuning Utility (Intel® XTU) Application.
How to uninstall the Intel® Extreme Tuning Utility (Intel® XTU) Application.
These are the steps to completely uninstall the Intel® Extreme Tuning Utility:
Try these two steps first.
- Uninstall the Intel® Extreme Tuning Utility.
- Use the Windows 10 Apps and Features.
- Search for Intel® Extreme Tuning Utility.
- Click uninstall.
- Open the Task Manager.
- Check under Processes for XtuService.
- If found, click End Task.
If the issue persists, follow the steps below to completely remove the Intel® Extreme Tuning Utility.
- Locate installutil.exe at C:\Windows\Microsoft.NET\Framework\v4.0.30319\InstallUtil.exe.
- Locate XTU service at: C:\Program Files (x86)\Intel\Intel(R) Extreme Tuning Utility\XtuService.exe.
- Using those pieces of information, open a command prompt as an admin and enter your information for the location of the Extreme Tuning service. (Your location may be different. An example is given below.)
C:\Windows\Microsoft.NET\Framework\v4.0.30319\InstallUtil.exe /u C:\Program Files (x86)\Intel\Intel(R) Extreme Tuning Utility\XtuService.exe. - Delete any folder named Intel® XTU from these locations: C:\Program Files (x86)\Intel and C:\ProgramData\Intel.
- Delete the folder named Intel Telemetry under C:\ProgramData:.
- You may want to reboot your system (optional).
Download and install the Intel® XTU application.