Identify Devices with Errors in Device Manager for Intel® Compute Sticks

Documentation

Error Messages

000024310

04/22/2022

What are you seeing?

Errors on devices in Device Manager.

Why are you seeing it?

Errors in Device Manager usually occur if:

  • You need to install a driver.
  • A driver isn't working correctly.

How to fix it

Download and install the correct driver after you've identified the device with the error. To identify the device:

  1. Press the Windows and X keys together to open the Start menu.
  2. Select Device Manager.
  3. Double-click the device with the error (a question mark or exclamation point) and select Properties.


    Device Manager Error Stick
     

  4. Go to the Details tab and select Hardware Ids.
  5. The vendor ID and device ID are displayed as VEN_xxxx&DEV_xxxx (Some devices show these values as VID_xxxx&PID_xxxx).

    ​
    Device Manager Hardware ID Stick

After you know the Vendor and Device ID, check the tables below your Intel® NUC. The tables display the following information:

  • Device Manager Category (where the device should appear)
  • Device Description
  • Hardware ID (Vendor and Device ID)
  • The driver you need

Choose one of the following options to download the correct driver:

Device tables

Click or the topic for details:

Intel® Compute Stick STK2mv64CC
Device Manager Category Device Description Hardware ID Driver Needed
Bluetooth Intel® Wireless Bluetooth® VID_8087&PID_0A2B Bluetooth
Display adapters Intel® HD Graphics 515 VEN_8086&DEV_191E Graphics
Network adapters Intel® Dual Band Wireless-AC 8260 VEN_8086&DEV_24F3 Wireless
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2809 Graphics
System devices Intel® Management Engine Interface VEN_8086&DEV_9D3A Management Engine (Corporate)
System devices Intel® Serial IO GPIO Host Controller VEN_INT&DEV_344B Serial IO
System devices Intel® Serial IO I2C Host Controller VEN_8086&DEV_9D60
VEN_8086&DEV_9D61		 Serial IO
System devices Intel® Serial IO UART Host Controller VEN_8086&DEV_9D27 Serial IO
Intel® Compute Stick STK2m364CC and STK2m3W64CC
Device Manager Category Device Description Hardware ID Driver Needed
Bluetooth Intel® Wireless Bluetooth® VID_8087&PID_0A2B Bluetooth
Display adapters Intel® HD Graphics 515 VEN_8086&DEV_191E Graphics
Network adapters Intel® Dual Band Wireless-AC 8260 VEN_8086&DEV_24F3 Wireless
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2809 Graphics
System devices Intel® Management Engine Interface VEN_8086&DEV_9D3A Management Engine (Consumer)
System devices Intel® Serial IO GPIO Host Controller VEN_INT&DEV_344B Serial IO
System devices Intel® Serial IO I2C Host Controller VEN_8086&DEV_9D60
VEN_8086&DEV_9D61		 Serial IO
System devices Intel® Serial IO UART Host Controller VEN_8086&DEV_9D27 Serial IO
Intel® Compute Stick STK1A32SC and STK1AW32SC
Device Manager Category Device Description Hardware ID Driver Needed
Bluetooth Intel® Wireless Bluetooth® VID_8087&PID_0A2A Bluetooth
Display adapters Intel® HD Graphics VEN_8086&DEV_22B0 Graphics
Network adapters Intel® Dual Band Wireless-AC 7265 VEN_8086&DEV_095A Wireless
Sound, video, and game controllers Intel® SST Audio Device (WDM) VEN_8086&DEV_22A8 System on Chip
System devices Intel® Trusted Execution Engine Interface VEN_8086&DEV_2298 TXE
System devices Intel® Sideband Fabric Device VEN_INT&DEV_33BD System on Chip
System devices Intel® Serial IO GPIO Controller VEN_INT&DEV_33FF System on Chip
System devices Intel® Serial IO I2C ES Controller VEN_8086&DEV_22C1 System on Chip
System devices Intel® Power Management IC Device VEN_INT&DEV_33F4 System on Chip
System devices Intel® Serial IO SPI Controller VEN_8086&DEV_228E System on Chip
Intel® Compute Stick STCK1A32WFC
Device Manager Category Device Description Hardware ID Driver Needed
Display adapters Intel® HD Graphics VEN_8086&DEV_0F31 Graphics
Network adapters Realtek* RTL8723BS Wireless LAN 802.11n SDIO Network Adapter VID_024C&PID_B723 Wireless
Sound, video, and game controllers Intel® SST Audio Device (WDM) VEN_8086&DEV_0F28 System on Chip
System devices Realtek Bluetooth UART Bus Driver VEN_OBD&DEV_8723 Bluetooth
System devices Intel® Trusted Execution Engine Interface VEN_8086&DEV_0F18 System on Chip
System devices Intel® Sideband Fabric Device VEN_INT&DEV_33BD System on Chip
System devices GPIO Controller VEN_INT&DEV_33FC System on Chip
System devices GPIO Virtual Controller VEN_INT&DEV_0002 System on Chip
System devices I2C Controller VEN_INT&DEV_0F41 System on Chip
System devices UART Controller VEN_INT&DEV_0F0A System on Chip
System devices Intel® Power Management IC Device VEN_INT&DEV_33F4 System on Chip