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Warranty Policy for Intel® Boxed and Tray Processors

Content Type: Warranty & RMA   |   Article ID: 000024255   |   Last Reviewed: 02/05/2025

Intel® Processors are sold as either tray or boxed. Refer to What Is the Difference Between Boxed and Tray Processors?

For detailed information related to Intel® Xeon® processors, see Warranty Policy for Intel® Xeon® Boxed and Tray Processors

Warranty Policy for Intel Boxed Processor

Intel generally offers a three-year limited warranty with boxed processors that can be fulfilled by Intel (some are offered with a one-year limited warranty). The warranty eligibility period starts on the original purchase date and doesn't reset if Intel provides a product replacement.

Warranty Policy for Intel Tray Processors

  • For resellers, integrators, and end users, the warranty is provided at your place of purchase.
  • Intel processors contained in original equipment manufacturers (OEMs) systems are subject to OEM manufacturer warranties and generally are not supported directly by Intel. Contact your OEM or distributor for warranty support.
  • Starting with the 12th Generation Intel® Core™ desktop processors, Intel generally offers a three-year limited warranty with tray processors solely to direct customers. For prior-generation Intel® Core™ Desktop Processors, Intel generally offers a one-year limited warranty solely to direct customers. 

Extended Warranty for Select Intel Desktop Processors

Note:   Intel is offering a two-year extended limited warranty for the Intel desktop processors listed in the table below.

 

13th Generation Intel® Core™ Processors Intel® Core™ processors (14th gen)
i9-13900KS i9-14900KS
i9-13900K i9-14900K
i9-13900KF i9-14900KF
i9-13900F i9-14900F
i9-13900 i9-14900
i7-13700K i7-14700K
i7-13700KF i7-14700KF
i7-13790F i7-14790F
i7-13700F i7-14700F
i7-13700 i7-14700
i5-13600K i5-14600K
i5-13600KF i5-14600KF

 

 

Related Products

This article applies to 90 products.
Intel® Core™ i7 processors (14th gen) 5th Generation Intel® Core™ i7 Processors Intel® Celeron® Processor 3000 Series 6th Generation Intel® Core™ i5 Processors Intel® Pentium® Silver Processor Series 9th Generation Intel® Core™ i5 Processors 11th Generation Intel® Core™ i7 Processors 12th Generation Intel® Core™ i3 Processors Intel® Core™ i5 processors (14th gen) Intel® Celeron® Processor J Series 8th Generation Intel® Core™ m Processors Intel Atom® Processor Z Series Intel® Celeron® Processor J1900 (2M Cache, up to 2.42 GHz) Intel Atom® Processor E Series 9th Generation Intel® Core™ i3 Processors Intel® Pentium® Processor D Series 13th Generation Intel® Core™ i3 Processors Intel® Pentium® Processor 4000 Series Intel Atom® Processor N Series Intel Atom® Processor D Series Intel Atom® Processor X Series Intel® Pentium® Processor 2000 Series 13th Generation Intel® Core™ i7 Processors 9th Generation Intel® Core™ i7 Processors 7th Generation Intel® Core™ i7 Processors Intel® Pentium® Processor N Series Intel® Pentium® Processor 3000 Series Intel® Pentium® Processor G Series 4th Generation Intel® Core™ i3 Processors Intel® Celeron® Processor N Series Intel® Pentium® Gold Processor Series 11th Generation Intel® Core™ i3 Processors Intel® Celeron® Processor N3350 (2M Cache, up to 2.40 GHz) Intel® Celeron® Processor 1000 Series Intel® Processor for Desktop Intel® Core™ X-series Processors Intel® Core™ processors (Series 1) 11th Generation Intel® Core™ i5 Processors 12th Generation Intel® Core™ i7 Processors 12th Generation Intel® Core™ i5 Processors 12th Generation Intel® Core™ i9 Processors 7th Generation Intel® Core™ m Processors 5th Generation Intel® Core™ i5 Processors Intel® Celeron® Processor 2000 Series Intel® Processor N-series 9th Generation Intel® Core™ i9 Processors 8th Generation Intel® Core™ i7 Processors 10th Generation Intel® Core™ i9 Processors Intel® Pentium® Processor N4200 (2M Cache, up to 2.50 GHz) Intel® Celeron® Processor J3455 (2M Cache, up to 2.30 GHz) 8th Generation Intel® Core™ i9 Processors 10th Generation Intel® Core™ i7 Processors 7th Generation Intel® Core™ i5 Processors 6th Generation Intel® Core™ i7 Processors Intel® Processor U-series 4th Generation Intel® Core™ i7 Processors Intel® Celeron® Processor 5000 Series Intel® Core™ i3 processors (14th gen) Intel® Core™ processors (Series 2) 8th Generation Intel® Core™ i3 Processors 6th Generation Intel® Core™ m Processors Intel® Celeron® Processor G Series 5th Generation Intel® Core™ M Processors Intel® Pentium® Processor J Series 13th Generation Intel® Core™ i5 Processors 13th Generation Intel® Core™ i9 Processors Intel® Core™ Ultra Processors (Series 2) Intel® Core™ i9 processors (14th gen) Intel® Celeron® Processor J3355 (2M Cache, up to 2.50 GHz) 10th Generation Intel® Core™ i5 Processors 11th Generation Intel® Core™ i9 Processors Intel® Core™ i5-6600K Processor (6M Cache, up to 3.90 GHz) Intel® Core™ Ultra Processors (Series 1) 8th Generation Intel® Core™ i5 Processors Intel® Celeron® Processor N3450 (2M Cache, up to 2.20 GHz) 7th Generation Intel® Core™ i3 Processors Intel® Pentium® Processor 1000 Series Intel Atom® Processor C Series 4th Generation Intel® Core™ i5 Processors Intel® Pentium® Processor J4205 (2M Cache, up to 2.60 GHz) 6th Generation Intel® Core™ i3 Processors 10th Generation Intel® Core™ i3 Processors Intel® Celeron® Processor 4000 Series Intel Atom® Processor S Series Intel® Core™ Processor N-series 5th Generation Intel® Core™ i3 Processors

Discontinued Products

Legacy Intel Atom® Processors Legacy Intel® Pentium® Processor Legacy Intel® Celeron® Processor Legacy Intel® Core™ Processors

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