Skip To Main Content
Support Knowledge Base

How to Check the Warranty Status of My Intel® Boxed Processor

Content Type: Warranty & RMA   |   Article ID: 000057098   |   Last Reviewed: 02/05/2025

Intel Core boxes

To check for the warranty eligibility status of your Intel® Boxed Processor, you will need two numbers to get started.

  • Batch number (also known as FPO)
  • Full serial number (also known as ATPO) or partial serial number (also known as partial ATPO) located on the outside edge of the processor, and it contains the last three to five digits from the full serial number for the processor.

Note that the batch number and the full serial number can also be found on the shipping box. Refer to Where Can I Find Intel® Boxed Processor Numbers for Warranty? for more info.

Follow steps below:-

  1. Go to Warranty Information.
  2. Choose Processor under Product Type.
  3. Enter the Batch number and the full serial number (ATPO) or the partial serial number (ATPO) in their corresponding fields.
  4. Click Check products.
  5. The tool will display the Estimated Warranty Expiration, and the number of the boxed processor.
Note If the result of the search is inconclusive, you may contact Intel customer support and choose Intel® Processors.

See an example:

Warranty Information Tool

 

Example image

Example image

The results will display whether the processor is boxed or tray, the number of the processor, and the estimated warranty expiration.

 

If the results indicated a Tray processors, contact place of purchase for warranty options since tray processors sold by resellers or system manufacturers are not covered under Intel warranty. If you have an Intel® Data Center Systems from Intel, you may be eligible for a warranty, please contact Intel Customer Support to determine eligibility.

Tray processor notification

 

Related Products

This article applies to 65 products.
Intel® Core™ i7 processors (14th gen) 5th Generation Intel® Core™ i7 Processors 6th Generation Intel® Core™ i5 Processors 5th Gen Intel® Xeon® Scalable Processors 9th Generation Intel® Core™ i5 Processors 11th Generation Intel® Core™ i7 Processors 12th Generation Intel® Core™ i3 Processors Intel® Core™ i5 processors (14th gen) Intel® Celeron® Processor J Series 9th Generation Intel® Core™ i3 Processors 13th Generation Intel® Core™ i3 Processors 13th Generation Intel® Core™ i7 Processors 9th Generation Intel® Core™ i7 Processors 7th Generation Intel® Core™ i7 Processors Intel® Pentium® Processor G Series 4th Generation Intel® Core™ i3 Processors Intel® Xeon® Scalable Processors Legacy Intel® Xeon® Processors Intel® Xeon® 6 Intel® Core™ X-series Processors 11th Generation Intel® Core™ i5 Processors 12th Generation Intel® Core™ i7 Processors 12th Generation Intel® Core™ i5 Processors 12th Generation Intel® Core™ i9 Processors 5th Generation Intel® Core™ i5 Processors 3rd Gen Intel® Xeon® Scalable Processors 9th Generation Intel® Core™ i9 Processors 8th Generation Intel® Core™ i7 Processors 10th Generation Intel® Core™ i9 Processors 8th Generation Intel® Core™ i9 Processors 10th Generation Intel® Core™ i7 Processors 7th Generation Intel® Core™ i5 Processors 6th Generation Intel® Core™ i7 Processors 4th Generation Intel® Core™ i7 Processors Intel® Core™ i3 processors (14th gen) 8th Generation Intel® Core™ i3 Processors Intel® Xeon® W Processor Intel® Xeon® E Processor Intel® Celeron® Processor G Series Intel® Pentium® Processor J Series 13th Generation Intel® Core™ i5 Processors 13th Generation Intel® Core™ i9 Processors Intel® Core™ Ultra Processors (Series 2) Intel® Core™ i9 processors (14th gen) 11th Generation Intel® Core™ i9 Processors 2nd Gen Intel® Xeon® Scalable Processors 8th Generation Intel® Core™ i5 Processors 7th Generation Intel® Core™ i3 Processors 4th Generation Intel® Core™ i5 Processors 6th Generation Intel® Core™ i3 Processors 4th Gen Intel® Xeon® Scalable Processors

Discontinued Products

Intel® Xeon® Processor E7 v4 Family Intel® Xeon® Processor E5 v3 Family Intel® Xeon® Processor E3 v4 Family Intel® Xeon® Processor E7 Family Intel® Xeon® Processor E5 v4 Family Intel® Xeon® Processor E3 v6 Family Intel® Xeon® Processor E3 v5 Family Intel® Xeon® Processor E3 Family Intel® Xeon® Processor E5 v2 Family Intel® Xeon® Processor E7 v3 Family Intel® Xeon® Processor E7 v2 Family Intel® Xeon® Processor E5 Family Intel® Xeon® Processor E3 v2 Family Intel® Xeon® Processor E3 v3 Family

Need more help?

Contact support
Contact support