Intel® Boxed Processors Three-Year Limited Warranty Terms and Conditions

Documentation

Warranty & RMA

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10/10/2024

This Intel® Boxed Processor three-year limited warranty applies to eligible Intel® Processors and thermal solutions that are packaged in authentic Intel packaging and sold to end customers as standalone components. Intel® Processors contained within OEM systems are subject to OEM manufacturer warranties and generally are not supported directly by Intel. Consult the Warranty Guide for Intel® Processors for more information.

You can view details about the Intel® Boxed Processor one-year limited warranty.

You aren’t required to register your Intel® processor for warranty services.

Note Altering clock frequency or voltage may void any product warranties and reduce stability, security, performance, and life of the processor and other components. Check with system and component manufacturers for details.

 

Intel® Core™ Ultra Boxed Processors (Series 2)

Intel® Core™ Ultra Boxed Processors (Series 2) Limited Warrant Terms and Conditions (PDF) PDF icon
Size: 518 KB
Date: September 2022

Click or the topic for details:

Australia Limited Warranty

Same Limited Warranty terms and conditions applies to Australia, along with the below additions:

This Limited Warranty is provided by:
Intel Semiconductor (US) LLC
69/F Central Plaza
18 Harbour Road,
Wanchai, Hong Kong
Office: 852 2844 4555
Customer Support (Australia): 1800 649 931

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or by jurisdiction. For Australia, the exclusive forum will be Australia and the applicable law will be that of Australia.

AUSTRALIAN CONSUMER LAW

Our goods come with guarantees which cannot be excluded under the Australian consumer law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits given to you under this limited warranty are in addition to other rights and remedies you have under the Australian consumer law and other laws.

China Warranty 3R voucher for Intel Core Ultra Desktop Processor (Series 2) (simplified Chinese version only) PDF icon
Size: 334 KB

 

Intel® Boxed Processors 13th Generation and 14th gen

Intel® Processor for Desktop (Boxed)

Intel® Boxed Processors 13th Generation and 14th gen Limited Warranty Terms and Conditions (PDF) PDF icon
Size: 518 KB
Date: September 2022

Note Intel is offering a Two-Year extended warranty for the Intel® Desktop Boxed Processors listed in the table below.
13th Generation Intel® Core™ Processors Intel® Core™ processors (14th gen)
i9-13900KS i9-14900KS
i9-13900K i9-14900K
i9-13900KF i9-14900KF
i9-13900F i9-14900F
i9-13900 i9-14900
i7-13700K i7-14700K
i7-13700KF i7-14700KF
i7-13790F i7-14790F
i7-13700F i7-14700F
i7-13700 i7-14700
i5-13600K i5-14600K
i5-13600KF i5-14600KF

Country-specific warranties

Australia Limited Warranty

Same Limited Warranty terms and conditions applies to Australia, along with the below additions:

This Limited Warranty is provided by:
Intel Semiconductor (US) LLC
69/F Central Plaza
18 Harbour Road,
Wanchai, Hong Kong
Office: 852 2844 4555
Customer Support (Australia): 1800 649 931

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or by jurisdiction. For Australia, the exclusive forum will be Australia and the applicable law will be that of Australia.

AUSTRALIAN CONSUMER LAW

Our goods come with guarantees which cannot be excluded under the Australian consumer law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits given to you under this limited warranty are in addition to other rights and remedies you have under the Australian consumer law and other laws.

China Warranty 3R voucher for 13th Generation and 14th gen (simplified Chinese version only) PDF icon

12th Generation Intel® Boxed Processors (and under)

12th Generation (and under) Intel® Boxed Processors limited warranty terms and conditions:

Select language to view the limited warranty terms and conditions.

Limited Warranty Terms and Conditions:

 

Country-specific warranties

Note: PDF files require Adobe Acrobat Reader*

 

Related topics
How Can I Check the Status of Intel® Boxed Processor Warranty?
Warranty Guide for Intel Processors
Intel® Boxed Processors One-Year Limited Warranty Terms and Conditions
Where Can I Find Intel® Boxed Processor Numbers for Warranty?
How Do I Check If the Intel® Processor Is Authentic?