Warranty Policy for Intel® Boxed and Tray Processors
Intel® Processors are sold as either tray or boxed. Refer to What Is the Difference Between Boxed and Tray Processors?
Warranty Policy for Intel Boxed Processor
Intel generally offers a three-year limited warranty with boxed processors that can be fulfilled by Intel (some are offered with a one-year limited warranty). The warranty eligibility period starts on the original purchase date and doesn't reset if Intel provides a product replacement.
Warranty Policy for Intel Tray Processors
- For resellers, integrators, and end users, the warranty is provided at your place of purchase.
- Intel processors contained in original equipment manufacturers (OEMs) systems are subject to OEM manufacturer warranties and generally are not supported directly by Intel. Contact your OEM or distributor for warranty support.
- Starting with the 12th Generation Intel® Core™ desktop processors and Intel® Xeon® W-2400 and W-3400 processors, Intel generally offers a three-year limited warranty with tray processors solely to direct customers. For prior-generation Intel® Core™ desktop processors and Intel® Xeon® W processors, Intel generally offers a one-year limited warranty solely to direct customers.
- Tray processors pre-installed in Intel® Data Center Systems (Intel® DCS) generally offers a three-year limited warranty. Learn more in this product brief.
Extended Warranty Availability on Select Intel Desktop Processors
| Note: | Intel is offering a two-year extended limited warranty for the Intel desktop processors listed in the table below. |
| 13th Generation Intel® Core™ Processors | Intel® Core™ processors (14th gen) |
| i9-13900KS | i9-14900KS |
| i9-13900K | i9-14900K |
| i9-13900KF | i9-14900KF |
| i9-13900F | i9-14900F |
| i9-13900 | i9-14900 |
| i7-13700K | i7-14700K |
| i7-13700KF | i7-14700KF |
| i7-13790F | i7-14790F |
| i7-13700F | i7-14700F |
| i7-13700 | i7-14700 |
| i5-13600K | i5-14600K |
| i5-13600KF | i5-14600KF |
| Related topics |
| Warranty Guide for Intel® Processors |
| How to Check the Status of Intel® Processors (Tray vs Box) |