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Intel® NUC Doesn't Boot with Two Memory Modules Installed

Content Type: Troubleshooting   |   Article ID: 000020899   |   Last Reviewed: 03/03/2025

What are you seeing?

Your Intel® NUC won't start if two memory modules are installed.

Why are you seeing it?

When you purchase two memory modules separately, the DRAM chips and SPD timing on the memory can be different. This is true even if they're made by the same vendor and have the same part number.

These differences can cause the computer not to start or instability with both modules installed.

How to fix it.

  • Try using only one memory module at a time on your Intel NUC. Make sure that both are functioning.
  • We highly recommend that you purchase memory as a matched pair.

 

 

Related Products

This article applies to 46 products.
Intel® NUC Mini PC with Intel® Celeron® Processors Intel® NUC Kit with Intel® Celeron® Processors Intel® NUC Kit with Intel® Atom® Processors Intel® NUC Kit with 6th Generation Intel® Core™ Processors Intel® NUC Kit with Intel® Pentium® Processors Intel® NUC Kit with 5th Generation Intel® Core™ Processors Intel® NUC Board DE3815TYBE Intel® NUC Mini PC with Intel® Pentium® Processors Intel® NUC 8 Mainstream-G mini PC (NUC8i3INH) Intel® NUC 8 Enthusiast, a Mini PC with Windows 10 Home - NUC8i7HVKVAW Legacy Intel® NUC Kits

Discontinued Products

Intel® NUC Kit NUC6i3SYK Intel® NUC Kit DE3815TYKHE Intel® NUC Kit D34010WYK Intel® NUC Kit DC3217IYE Intel® NUC Board DCP847SKE Intel® NUC Kit NUC6i5SYK Intel® NUC Kit NUC5i5MYHE Intel® NUC Board D34010WYB Intel® NUC Kit NUC5i7RYH Intel® NUC Kit NUC5i5RYK Intel® NUC Kit NUC6CAYH Intel® NUC Board D53427RKE Intel® NUC Kit NUC5i3RYHSN Intel® NUC Kit NUC5i3RYK Intel® NUC Kit NUC5i3RYH Intel® NUC Kit D34010WYKH Intel® NUC Board D33217CK Intel® NUC Kit NUC5i5RYH Intel® NUC Board NUC5i5MYBE Intel® NUC Kit D54250WYK Intel® NUC Kit NUC5i3MYHE Intel® NUC Kit NUC6i7KYK Intel® NUC Kit NUC6i5SYH Intel® NUC Kit DC53427HYE Intel® NUC Kit DC3217BY Intel® NUC Board NUC5i3MYBE Intel® NUC Board D54250WYB Intel® NUC Board D33217GK Intel® NUC Kit D54250WYKH Intel® NUC Kit NUC5PGYH Intel® NUC Kit NUC5i3RYHS Intel® NUC Kit NUC6i3SYH Intel® NUC Kit DCCP847DYE Intel® NUC Kit DN2820FYKH Intel® NUC Kit NUC5i5RYHS

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