Start with the minimum configuration and continue adding one device at a time.
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When you plug the power cord in, the front panel LED should blink briefly, then become solid green, indicating the system has good standby power. Do you see a steady green LED on the front panel?
There is either a lack of clean power to the system, or the front panel board might not be working. Check for a ground or short issue. Remove the board temporarily from the chassis, and reattach the power, front panel, and other connections.
Are there any LEDs lit on the board itself?
If the board LEDs are lit, check the front panel or the cable, as they might not be fully connected, or they could be faulty. Unplug the front panel cable from the motherboard, and use a screwdriver to close pins 11 and 13 on the front panel connector.
Because the system starts manually, reintegrate the board back into the chassis. Power on the system, using pins 11 and 13 on the front panel connector. Firmly reseat the front panel cable, on both the motherboard and the front panel.
If you have the same issue, or a different issue has occurred, restart the troubleshooter.
If there are LEDs on the board, but the system does not start, there is a lack of good power to the system. Try the following:
If you have the same issue, or a different issue has occurred, restart the troubleshooter.
If there are no LEDs on the board, even outside the chassis, there is a lack of good power to the system. Try the following:
If you have the same issue, or a different issue has occurred, restart the troubleshooter.
Now that the LED is showing good power, reintegrate the board inside the chassis, and recheck all of the power and cable connections.
If you have the same issue, or a different issue has occurred, restart the troubleshooter.
The LED indicates the system has power. What happens to the chassis fans when the power button is pressed?
Do you see either the BIOS or the motherboard logo, followed by the initial operating system (OS) screen (sometimes called a splash screen)?
If the OS finishes loading, update to the latest firmware and drivers from the Intel Download Center.
If the OS halts or errors during loading, check the OS logs for more information or assistance.
If you have the same issue, or a different issue has occurred, restart the troubleshooter.
Try the following, progressing through the steps provided, until your problem is resolved.
If you have the same issue, or a different issue has occurred, restart the troubleshooter.
Check your monitor LED to make sure it has power, and remove and insert the video cable again.
Listen for beeps from the board during power-on.
Try the following:
If you have the same issue, or a different issue has occurred, restart the troubleshooter.
Note | Some older Intel® Server Boards are not compatible with the Intel® Xeon® Processor E5 V2. See the processor compatibility page listings, select your server board, and confirm that your board is compatible. Some Intel Server Boards might require a BIOS upgrade before installing an Intel® Xeon® Processor E5 V2. |
I have confirmed that my board and processor are compatible, and that I am using the latest BIOS available.
If you still do not hear any beeps, power-off the server, remove all memory, then power-on again. You should hear three beeps.
If the previous step did not work, consider testing the Intel® Server Board out of the chassis on a non-conductive surface (glass, wooden table, cartoon, paper, and so on). Board circuitry could be making contact somehow and somewhere with the chassis.
Check the CMOS Clear and the BIOS Recovery jumpers on the motherboard. Make sure both are in the Default position.
If you have the same issue or a different issue has occurred, restart the troubleshooter.
Three beeps indicate that the issue is not with the processor. The memory is either not fully seated, is bad, or is not compatible with this motherboard. Check the Memory and Hardware Compatibility for your product
Quick, quiet beeps are USB devices initializing. Loud, slow beeps indicate an issue. See the Technical Product Specification appendix for beep codes.
If you have the same issue, or a different issue has occurred, restart the troubleshooter.
The board might not be getting the power-on signal, the power supply could be insufficient, or there is a ground issue. Unplug the front panel cable from the motherboard, and use a screwdriver to close pins 11 and 13 on the front panel connector.
You can also try the following:
If you have the same issue, or a different issue has occurred, restart the troubleshooter.
New hardware can require an updated BIOS or firmware to work correctly, or the hardware might not be compatible with your system.
For rack systems with multiple PCI and PCIe* riser slots, some slots are not available if only one CPU is installed. To maximize use of riser slots, install two CPUs.
If you have the same issue, or a different issue has occurred, restart the troubleshooter.
Remove the power cord from the system for 20 seconds.
Power the system back on, Press F2 to enter the BIOS, and press F9 to reset to factory defaults.
If the issue persists, do a BIOS recovery. You can usually find BIOS recovery files and instructions in the latest Firmware Update Package.
If you have the same issue, or a different issue has occurred, restart the troubleshooter.
To gather useful information from your server, download the Configuration Utilities for your server.
If you have the same issue, or a different issue has occurred, restart the troubleshooter.
Also, refer to the Troubleshooting Intel® Server Systems Boot Issues for Intel® Server Products page.