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Phantom Adapters May Prevent Your Adapter from Teaming

Content Type: Install & Setup   |   Article ID: 000006656   |   Last Reviewed: 03/25/2019

What is happening?

Removing an adapter without first removing the driver creates a phantom adapter for computers running Windows* 2000 or newer OS. Phantom adapters prevent some advanced features from functioning correctly.

How do I resolve this?

To remove phantom adapters:

  1. Close Windows* Device Manager.
  2. Select Start > All Programs > Accessories > Command Prompt, and enter the following commands:
    1. set devmgr_show_nonpresent_devices=1 and then press ENTER
    2. start devmgmt.msc and then press ENTER
  3. From the Windows* Device Manager menu, select View > Show hidden devices.
  4. Expand the Network Adapter tree, delete the adapters that are no longer installed by right clicking the gray network adapters and select Uninstall.
  5. Close the Device Manager and reboot your system.

Related Products

This article applies to 34 products.
Intel® 10 Gigabit CX4 Dual Port Server Adapter Intel® PRO/1000 MT Server Adapter Intel® PRO/1000 PT Dual Port Server Adapter Intel® PRO/1000 PT Quad Port Server Adapter Intel® PRO/1000 PT Server Adapter Intel® PRO/1000 CT Network Connection Intel® PRO/1000 PF Server Adapter Intel® PRO/1000 PF Dual Port Server Adapter Intel® PRO/1000 GT Desktop Adapter Intel® PRO/1000 GT Quad Port Server Adapter Intel® PRO/100 VM Network Connection

Discontinued Products

Intel® PRO/10GbE CX4 Server Adapter Intel® PRO/1000 MT Dual Port Server Adapter Intel® PRO/1000 MT Quad Port Server Adapter Intel® PRO/1000 PT Quad Port Low Profile Server Adapter Intel® PRO/1000 XF Server Adapter Intel® PRO/1000 T Desktop Adapter Intel® PRO/1000 XT Low Profile Server Adapter Intel® PRO/100+ Server Adapter Intel® PRO/100 S Management Adapter Intel® PRO/10GbE SR Server Adapter Intel® PRO/1000 MT Desktop Adapter Intel® PRO/10GbE LR Server Adapter Intel® PRO/1000 MF Server Adapter (LX) Intel® PRO/1000 MF Server Adapter Intel® PRO/1000 T Server Adapter Intel® PRO/1000 F Server Adapter Intel® PRO/1000 Gigabit Server Adapter Intel® PRO/100 M Desktop Adapter Intel® PRO/100+ Dual Port Server Adapter Intel® PRO/100 VE Desktop Adapter Intel® PRO/100B Adapter Intel® PRO/100 S Desktop Adapter Intel® PRO/100+ Adapter

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