Follow these steps to generate an Intel® Graphics Driver report for the Intel® Graphics Control Panel or the Intel® Graphics Command Center. You can include this report when sending a Technical Support email form.
Click or the topic for details:
Step 1: Open the Intel Graphics Command Center
Note | The default hotkey to open the Intel GCC is Ctrl + Alt + F1. Hotkey combinations can be modified. Confirm the currently set hotkey combination for the Intel GCC in the System tab under Hotkeys. |
Step 2: Locate and save the graphics driver report
Figure 4: The Intel graphics driver report as seen in the Intel® Graphics Command Center.
Step 3: Upload the graphics driver report to an email form (or other)
Note | If you are unable to follow the steps due to missing selections or other issues, your computer may:
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Step 1: Open the Control Panel for Intel® Graphics
Note | If you do not see Graphics Properties, or are unable to open the Control Panel, see How To Open The Intel Graphics Control Panel. |
If you see a prompt to select Basic Mode, Advanced Mode, or Wizard Mode, select Advanced Mode and then click OK.
Step 2: Locate and save the graphics driver report
Every so often, there is a new version of the Control Panel released. They have radically different styles and appearances, and sometimes completely different methods for locating the driver report. First, identify which version you are using. Then follow the steps to locate your driver report:
Figure 1: The Intel graphics driver report as seen in the Intel® HD Graphics Control Panel.
Figure 2: The Intel graphics driver report as seen in the Intel® Graphics and Media Control Panel.
Figure 3: The Intel graphics driver report as seen in the Intel® Graphics Media Accelerator Driver.
Step 3: Upload the graphics driver report to an email form (or other)
Note | If you are unable to follow the steps due to missing selections or other issues, your computer may:
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