Frequently Asked Questions for Intel® Graphics Media Accelerator 36xx Series

Intel Atom® Processor-based entry-level laptop and desktop PCs support Windows 7. Windows 10 is not supported on this platform but is supported on newer Intel® platforms.

Intel Atom Processor-based entry-level laptop and entry-level desktop PCs support Windows 7. Windows 8.1/8 is not supported on this platform but is supported on newer Intel® platforms.

Intel Atom Processor-based devices (based on Clover Trail tablets) support an optimized touch OS like Windows 8. Intel Atom Processor-based entry-level laptops and desktop PCs (formerly code named Cedar Trail) support a traditional desktop experience through Windows 7.

We do not release driver source code for Windows* drivers.

On December 11, 2013, we released an updated driver with Google* Earth-related fixes. Make sure to use the latest available drivers. We discontinued active driver production for this product, and there will not be any regular driver releases in the future.

PCs with the Intel Atom Processor N2000 and D2000 Series (formerly codenamed Cedar Trail) do not support Windows 8 or 8.1. Intel doesn't offer extra support for these products.

Intel offers the Intel® Celeron® Processors with Intel® HD Graphics. These processors are optimized for entry-level devices and ​support Windows 8 and 8.1

We have observed game compatibility and performance issues on certain game titles. See the list of games and known related issues.

The list is not all-inclusive. Other affected applications may not be listed.

Compatibility: indicates the game does not load
Performance: indicates the game can load, but has other issues such as image corruption or low frame rate.

These issues can't be resolved due to hardware limitations.

Some of the key game titles we have tested include:

• Unreal Tournament 2004
• Flight Simulator 2010
• Warcraft III
• Far Cry
• Serious Sam 2
• Quake Wars
• Quake 4
• Star Wars: Jedi Knight
• Doom 3
• Angry Birds

This list is not comprehensive or complete and is for reference only. For a better gaming experience, we recommend the Intel® Celeron® Processor or Pentium® Processor. For the best gaming experience, we recommend an Intel® Core™ Processor. Visit Intel or Gaming PC Performance with Intel® Technology for more information.

• Disable Windows Aero*
  • Disabling Windows Aero tends to improve overall system performance.
  • If you intend to keep Aero on, consider disabling the glass effect theme.
  • You can disable Aero by changing your desktop theme to a basic one. Right-click the desktop, select “Personalize,” and then choose a basic theme.
• Install the latest drivers for your system.
• Apply all operating system updates.
• Refer to your system original equipment manufacturer (OEM) for upgrade information. Some manufactured systems have the capacity for increased memory.