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Information Needed to Identify Your Intel® NUC When Requesting Warranty Support

Content Type: Identify My Product   |   Article ID: 000005804   |   Last Reviewed: 02/06/2025
Are you looking for support for NUC 7 through NUC 13 products?

When checking warranty coverage, processing a warranty ticket, or working with Intel Customer Service, you may be asked to provide some identification numbers for your Intel NUC device. Use the instructions below to locate these numbers.

Note See product code naming convention for an explanation of the NUC product code suffixes.

For Intel® NUC Kits or Intel® NUC Mini PCs, check the chassis label

  1. Serial number (Required to check warranty coverage)
  2. SA number (stocking ID, used in tables below)

    NUC Kits or Mini PCs

If the Intel® NUC starts, check BIOS Setup

  1. Press F2 during boot to enter BIOS Setup.
  2. Click the blue arrow on the far right side to go to the SMBIOS page.
  3. The SA Number (version) and Serial Number are displayed in the System Information pane.

    ystem Information pane

  4. Press F10 to exit BIOS Setup.

For Intel® NUC Boards, check the barcode label on the memory slot

  1. Serial number
  2. AA number (stocking ID)

    NUC Boards

 

For Intel® NUC Element Products, see our Identify your Intel® NUC Element page.

For Intel® NUC Laptop Kits, see our Identify your Intel® NUC Laptop Kit page.

 

Related Products

This article applies to 35 products.
Intel® NUC Board DE3815TYBE

Discontinued Products

Intel® NUC Kit DCCP847DYE Intel® NUC Kit NUC6i7KYK Intel® NUC Board NUC5i3MYBE Intel® NUC Kit NUC6i3SYK Intel® NUC Kit DN2820FYKH Intel® NUC Kit NUC5i3RYHSN Intel® NUC Kit NUC5i5RYHS Intel® NUC Kit NUC6i5SYH Intel® NUC Kit NUC5i3RYK Intel® NUC Board D54250WYB Intel® NUC Kit DE3815TYKHE Intel® NUC Board DCP847SKE Intel® NUC Kit D34010WYK Intel® NUC Kit DC3217IYE Intel® NUC Board D33217GK Intel® NUC Kit NUC6i5SYK Intel® NUC Kit NUC5i5MYHE Intel® NUC Kit NUC5i3RYH Intel® NUC Kit D54250WYKH Intel® NUC Kit NUC5i5RYK Intel® NUC Kit DC53427HYE Intel® NUC Board NUC5i5MYBE Intel® NUC Kit NUC5PGYH Intel® NUC Kit DC3217BY Intel® NUC Kit NUC5i3RYHS Intel® NUC Board D34010WYB Intel® NUC Kit NUC5i7RYH Intel® NUC Kit D34010WYKH Intel® NUC Board D53427RKE Intel® NUC Board D33217CK Intel® NUC Kit D54250WYK Intel® NUC Kit NUC5i5RYH Intel® NUC Kit NUC5i3MYHE Intel® NUC Kit NUC6i3SYH

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