Troubleshooting

Get Started with Intel® Time Coordinated Computing Tools (Intel® TCC Tools) 2022.2 for Slim Bootloader

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ID 767872

Date 11/30/2022

Version

Public

Visible to Intel only — GUID: GUID-FE83081F-FB71-4EDD-AE3B-E74E984565F3

Troubleshooting

Problem	Possible Cause/Solution
In Step 4: Prepare Host Machine for Development, I received the following error: `ERROR: TCC_TOOLS_PATH environment variable is not available. Make sure that you source env/vars.sh file`	To solve the problem: Make sure that you complete Step 3: Download and Install the Package. Ensure to source the environment variables in each new terminal window.
In Step 4: Prepare Host Machine for Development, I received the following error: `[sudo] password for <user>: <user> is not in the sudoers file.`	To solve the problem: Change the current user to a user with root privileges. Set up environment variables according to Step 3: Download and Install the Package. Execute Step 4: Prepare Host Machine for Development one more time.
In Step 4: Prepare Host Machine for Development, I received the following error: `ERROR: apt-get install <package_name> failed` or `ERROR: <file_name> cloning failed`	To solve the problem: Verify your Internet connection. Update package lists for apt-get. sudo apt-get update Install Host Dependencies Manually.
The target system did not reboot when I expected it to, and pressing the power button does not power on the board.	To solve the problem, disconnect the power cord, wait for five seconds, and reconnect the power cord. Press the power button.