Frequently Asked Questions

You only need to register the product key or serial number for your commercial products. Registering your serial number identifies your product as eligible for Priority Support. Free products do not need registration and do not come with Priority Support.

You need to register every product key or serial number for a commercial product to enable your Priority Support for that product. Make sure all your commercial serial numbers are registered prior to seeking support.

All Intel® Software Development Products have a unique product key or serial number.

The product key or serial number is a 36-character, unique identifier for a suite or toolkit associated with your entitlement. For example: 5ca0a982-4c27-4f14-bbe9-5155e1af1efb.

On legacy systems, product keys or serial numbers created on the legacy system follow a 13-character format. For example: L8B7-4SBW47N5.

For purchased products, the product key or serial number is included in your email receipt.

For products requiring a license or serial number to install, the serial number is in the email that includes your download link. 

View and manage your product key or serial number in the Intel Registration Center.

Make sure you registered your product. While registering the product, if an error message states that it is already registered, it may have been registered or signed up for under a different account. 

If your product key or serial number was registered but the product does not appear in your account, see the support options at Get Help.

You can register your serial numbers on the Intel Registration Center.

To register a software product using the entitlement ID (EID) or product key (PKID):

1. Go to the Intel Registration Center, and sign in with your username and password.
2. In the Entitlements view, register the product using the input fields located at the top-right corner of the page.
3. Do one of the following:
   • To use a PKID, enter your Product Key, and then select Register.
   • To use an EID, select the Use EID checkbox.

Note This pertains to Intel® Software Development Products only. For all other Intel products, see the support page.

If you are unable to register your product key or serial number, see the support options at Get Help.

If you have trouble signing in to an existing account, go to the Intel Registration Center, and then select Sign In. Make sure that your language is set correctly and that Caps Lock is off.

If you have three failed sign-in attempts, your account may be locked for 30 minutes. Also, if your account has not been used for a long time, it may be disabled.

If you are still unable to sign in or reset your password:

1. Go to the developer support page.
2. Go to the Site Support or Non-Technical Questions section and use the email us option.
3. In your email, specify that you have issues accessing your Intel Registration Center account.

You create an account when you register or sign up for a product.

If you purchased a product:

1. Go to the Intel Registration Center.
2. Create an Intel account. For a basic account, select Sign up here.

If you did not purchase a product:

1. Go to the application page for the free software of your choice.
2. Enter the required information, and then select Submit.
3. On the following page, select Click Here to Register.

If you do not have an account associated with the email used to register or sign up for your product, the Account Creation page displays. Enter the required information, and then select Submit. 

For Intel single-sign-on password rules, see Sign In Frequently Asked Questions.

You can only add a person as a serial number administrator if they have the same email domain as the primary owner.

For the transfer to proceed, the target person must have an Intel account.

To add an administrator to your product key or serial number:

1. Go to the Intel Registration Center, and sign in with your username and password.
2. To see your current licenses, select the Licenses view.
3. To manage the license, select (…), and then choose Manage License.
4. To change the administrator and enter their email, in the Administrator row, select (…).

For more detailed information, see How do I add an administrator to manage my serial number.

License owners or license administrators can add and remove users from a multiuser license, such as a floating license, and site license.

For more detailed information, see How to Add Users to a Multiuser License.