Intel® Gen 13/14 K-SKU Desktop Processors Warranty Statement
Link to Summary Article for Gen 13/14 K-SKU Desktop Processors
Thank you for reaching out to Global Customer Support for more information on Intel’s continuing support activities for Intel Core 13th/14th Gen Desktop Processors.
In light of the recently announced extended warranty program, Intel is reaffirming its confidence in its products and is committed to making sure all customers who have or are currently experiencing instability symptoms on their 13th and/or 14th Gen desktop processors are supported in the exchange process. Users experiencing consistent instability symptoms should reach out to their system manufacturer (OEM/System Integrator purchase), Intel Customer Support (boxed processor), or place of purchase (tray processor) for further assistance.
Warranty Support
Following Intel’s earlier announcement regarding two (2) year warranty extension—from date of purchase, up to a maximum of five (5) years—on Intel Core 13th/14th desktop processors, see below for additional details on the program.
The following processors are covered by the warranty extension:
Warranty extension applies to new and previously purchased processors, if they are one of the Intel Core 13th/14th Gen SKUs listed above. This warranty coverage applies to all customers globally.
Other important links: