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“Invalid Configuration Folder” Error Message When Running Intel® Driver & Support Assistant (Intel® DSA)

Content Type: Troubleshooting   |   Article ID: 000092906   |   Last Reviewed: 12/13/2022

Environment

Operating System

Windows® 10, 64-bit*

Description

When scanning Intel® DSA, you get an error message: Invalid Configuration Folder : the program could not find a folder to write downloads and data. Go to settings and choose a valid folder.

Resolution

  1. Launch Intel® DSA.
  2. Go to Settings.
  3. Scroll to find the Folder Location, click the Change Location button.
  4. You may either make a new folder or select an existing location for the driver updates to be downloaded.

    example image

If this doesn't result in Intel® DSA scan working correctly, try the following:

  1. Download the Intel® DSA uninstaller tool.
  2. Run the uninstaller to uninstall Intel® DSA.
  3. Reboot system.
  4. Reinstall Intel® DSA.

If issue persists, contact Intel Support.

Related Products

This article applies to 1 products.