Error Codes 0xA008002A, 0xA008002B, or 0xA008002D or Messages - BIOS Settings or Compatibility with Intel® Optane™ Memory
Content Type: Error Messages | Article ID: 000056934 | Last Reviewed: 04/13/2022
One of the following Error Codes or Messages was received when managing an Intel® Optane™ memory device: 0xA008002A, 0xA008002B, 0xA008002D
or
Error Enabling Intel® Optane™ Memory
System BIOS is set in Legacy Mode.
Contact your BIOS vendor for the latest version and support
or
Unsupported System Drive
or
Unsupported System BIOS
Your BIOS does not support Intel® Optane™ Memory or the BIOS settings are not correct
Note |
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Actions:
Note | This setting cannot be changed manually with the Operating System installed. See the User and Installation guide for more details on the proper way to update this setting if needed |
Note | Remapping should be Enabled for Intel® Optane™ memory M series only. Intel® Optane™ memory H series products require remapping to be disabled. |
If the error persists or any additional help is needed, contact support under Memory and Storage.