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Newly Bought Ethernet Adapter Seems Used

Content Type: Install & Setup   |   Article ID: 000035680   |   Last Reviewed: 08/12/2022

Description

I have purchased a new Ethernet Adapter and upon close inspection, its PCI connector (Peripheral Component Interconnect) show signs of use. It looks as if the network card has been used.

Resolution

You can see fine scratches on the PCI connector of a brand new Intel network card. This occurs as a result of testing, which is to ensure Intel products pass the quality check after production.

Click here to verify the authenticity of your Intel® ethernet adapter.
Contact Intel Customer Support for assistance if your Ethernet Adapter has a problem.

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