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How to Collect the Baseboard Management Controller (BMC) System Debug Log for Intel® Server Boards and Intel® Server Systems

Content Type: Troubleshooting   |   Article ID: 000027943   |   Last Reviewed: 09/03/2024
  1. Follow the instructions in How to Configure the Baseboard Management Controller (BMC) for Remote Monitoring and Control for Intel® Server Boards and Intel® Server Systems
  2. From the client computer, open a browser and enter the static IP address from step 4 in the How do I configure the BMC? section. The BMC web console launches.
  3. Enter the user ID and password to access BMC web console.
  4. If user ID and Password are unknown - use article How to Configure the Baseboard Management Controller (BMC) for Remote Monitoring and Control for Intel® Server Boards and Intel® Server Systems.

  5. Go to System Diagnostics Page and click the Generate Log button. It may take some time for the debug information to be collected.​​​​​
  6. After the debug log dump is finished, click the debug log file name to save the results as a *.zip file on the client system.
  7. For supported Intel Servers1, upload this file to System Debug Log Advisor to analyze possible issues.

 

Another option to generate BMC Debug is to follow the steps below:

  1. Download and install the System Configuration Utility (SYSCFG). This tool supports EFI, Linux*, and Windows*.
  2. Once installed, run this command: syscfg /sbmcdl public debuglogs.zip

    See the example below under Ubuntu* Operating System

  3. For supported Intel Servers1, upload this file to System Debug Log Advisor to analyze possible issues.

 

1The System Debug Log Advisor supports the following Intel® Servers:

  • M50CYP/D50TNP/D40AMP Family
  • S2600WF/S2600BP/S2600ST/M20MYP/S9200WK Family

Related Products

This article applies to 44 products.
Intel® Compute Module D50TNP2U Family Intel® Compute Module D50TNP1U Family Intel® Server System M50CYP2UR Family Intel® Server System M50CYP1UR Family Intel® Server System M70KLP Family

Discontinued Products

Intel® Server Board S2600BPB Intel® Server Board S2600BPS Intel® Server Board S2600BPQ Intel® Server Board S2600BPBR Intel® Server Board S2600BPSR Intel® Server Board S2600BPQR Intel® Compute Module HNS2600BPQ24 Intel® Compute Module HNS2600BPQ Intel® Compute Module HNS2600BPB Intel® Compute Module HNS2600BPB24 Intel® Compute Module HNS2600BPS24 Intel® Compute Module HNS2600BPS Intel® Compute Module HNS2600BPSR Intel® Compute Module HNS2600BPQR Intel® Compute Module HNS2600BPB24R Intel® Compute Module HNS2600BPS24R Intel® Compute Module HNS2600BPQ24R Intel® Compute Module HNS2600BPBLCR Intel® Compute Module HNS2600BPBLC24R Intel® Compute Module HNS2600BPBLC24 Intel® Compute Module HNS2600BPBLC Intel Server System D40AMP1MHCPAC Compute Module (1U Half-Width Air-Cooled) Intel® Server System D50TNP1MHCRLC Compute Module Intel® Server System D50TNP2MFALAC Acceleration Module Intel® Server System D50TNP2MHSVAC Management Module Intel® Server System D50TNP1MHCRAC Compute Module Intel® Server System D50TNP1MHEVAC Compute Module Intel® Server System D50TNP2MHSTAC Storage Module Intel® Server System LWK2AC3PXXX01 Intel® Server System LWK2LC3U4880A Intel® Server System LWK2LC3U5680A Intel® Server System S9232WK1HLC Compute Module Intel® Server System S9232WK1HAC Compute Module Intel® Server System S9256WK1HLC Compute Module Intel® Server System S9248WK1HLC Compute Module Intel® Server System S9248WK2HLC Compute Module Intel® Server System S9232WK2HLC Compute Module Intel® Server System S9248WK2HAC Compute Module Intel® Server System S9232WK2HAC Compute Module

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