What Should Be Done When the Clock Speed is Downgraded and the Processor Utilization is Very High?
Content Type: Troubleshooting | Article ID: 000025682 | Last Reviewed: 07/22/2021
While running a program application, the clock rate drops and the CPU (Central Processing Unit) utilization bursts to 100 percent. I ran the Intel® PDT (Intel® Processor Diagnostic Tool) test and it passed.
Perform the following steps:
| Note | You may need to contact your computer/system manufacturer for the detailed steps on how to reset or reinstall the operating system, as steps to perform these may differ from system to system. |
The purpose of the Intel® Processor Diagnostic Tool is to verify the functionality of an Intel® Microprocessor. The diagnostic tool checks for brand identification, verifies the processor operating frequency, tests specific processor features, and performs a stress test on the processor.