Find Model, Serial Number and SA Number of Intel® Optane™ SSDs and Modules

Documentation

Warranty & RMA

000025532

10/24/2024

Are you looking for support for a formerly Intel® NAND SSD?

All Intel® Optane™ Solid State Drives and modules have labels with the product markings. These product labels have the model, serial number, SA number, and much more. The location and size of a label may vary depending on the model of the drive. Some examples are shown below.

  • Model number: The model number represents the make and model of your SSD or module.
  • Serial number: The serial number is a unique identification number to your SSD or module. Some labels refer to the serial number as SN or ISN.
  • SA number: The SA number represents the stocking ID. The SA number is not required to obtain warranty information. However, the SA number is required to process an Return Material Authorization (RMA) request. Provide this information during the RMA process.

To check your warranty coverage on the Intel Warranty Information portal enter the serial number of your product.

Label Examples

IntelOptaneMemoryExample
Label example for an Intel® Optane™ Memory product

 

IntelOptaneSSDExampleU.2
Label example for an Intel® Optane™ SSD product with U.2 form factor

 

IntelOptaneSSDExampleHHHL
Label example for an Intel® Optane™ SSD product with HHHL form factor

 

Related topics
Limited Warranties for Intel® Optane™ SSDs and Modules
Warranty Information for Intel® Optane™ SSDs and Modules