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Windows* OS Doesn’t Detect the Intel® ESRT2–Based RAID Volume

Content Type: Troubleshooting   |   Article ID: 000022022   |   Last Reviewed: 05/04/2022
Note Intel® Embedded Server RAID Technology 2 (Intel® ESRT2) is only supported when using the UEFI boot mode for Intel Server Board S2600WF/BP/ST families.

What am I seeing?

While installing the RAID driver, you receive the following error:

No new devices could be found. Make sure the driver files are correct and are on the driver installation media.

What's contained in my environment?

  • All Intel® Server Systems and Intel® Server Boards using Intel® Embedded Server RAID Technology 2
  • Windows* family operating systems

You can see this issue with any Windows OS installation where the Intel® Embedded Server RAID Technology 2 (Intel® ESRT2) RAID driver is required for the Intel® Server Board.

How to fix it:

The error message is expected because the OS is not able to detect the RAID Volume because the ESRT2 RAID driver is not loaded. Proceed with the following steps:

  1. Create onboard, ESRT2 RAID where the hard disk drives (HDDs) are connected and initialize the RAID volume for fresh OS installation. If you need more information to proceed with this step, refer to the Software User Guide for Intel® ESRT2 page.
  2. Download the ESRT2 driver for Windows
  3. Unzip the file and copy the driver files to a removable media, such as USB flash drive or CD-ROM.
  4. Restart the system into the BIOS and check that the RAID volume is set to boot device #1 under the Boot Options menu.
  5. Save the changes and exit the BIOS.
  6. Boot to the OS installation media and follow the operating system installation instructions. When you get to see the Where do you want to install Windows section, hit the Load Driver button to search for the ESRT2 driver on the previously mentioned USB flash drive or CD-ROM.
  7. At this point, you should be able to see the RAID volume. Therefore, create the partition and proceed to install the OS.

Related Products

This article applies to 117 products.
Intel® Server System R1208SPOSHOR Intel® Server System R1208SPOSHORR Intel® Server System R1304SPOSHBN Intel® Server System R1304SPOSHBNR Intel® Server System R1304SPOSHOR Intel® Server System R1304SPOSHORR Intel® Server System R2208WFSZ Intel® Server System R2208WTTVS Intel® Server Board S2600WFTF Intel® Server System R1208SP2SHBN Intel® Server System R1208SP2SHOC Intel® Server System R1208SP4SHBN Intel® Server System R1208SP4SHOC Intel® Server System R1304SP2SFBN Intel® Server System R1304SP2SHBN Intel® Server System R1304SP2SHOC Intel® Server System R1304SP4SFBN Intel® Server System R1304SP4SHBN Intel® Server System R1304SP4SHOC Intel® Server System M20MYP Family

Discontinued Products

Intel® Server Board S2600WT2 Intel® Server Board S2600WT2R Intel® Server Board S2600WTT Intel® Server Board S2600WTTR Intel® Server Board S1200SPL Intel® Server Board S1200SPLR Intel® Server Board S1200SPO Intel® Server Board S1200SPOR Intel® Server Board S1200SPS Intel® Server Board S1200SPSR Intel® Server Board S2600BPB Intel® Server Board S2600BPBR Intel® Server Board S2600BPQ Intel® Server Board S2600BPQR Intel® Server Board S2600BPS Intel® Server Board S2600BPSR Intel® Server Board S2600CW2 Intel® Server Board S2600CW2R Intel® Server Board S2600CW2S Intel® Server Board S2600CW2SR Intel® Server Board S2600CWT Intel® Server Board S2600CWTR Intel® Server Board S2600CWTS Intel® Server Board S2600CWTSR Intel® Server Board S2600KP Intel® Server Board S2600KPF Intel® Server Board S2600KPFR Intel® Server Board S2600KPR Intel® Server Board S2600STB Intel® Server Board S2600STBR Intel® Server Board S2600STK Intel® Server Board S2600STQ Intel® Server Board S2600STQR Intel® Server Board S2600STS Intel® Server Board S2600TP Intel® Server Board S2600TPF Intel® Server Board S2600TPFR Intel® Server Board S2600TPR Intel® Server System LWP1304YR561601 Intel® Server System R1208WFQYSR Intel® Server System R1208WFTYS Intel® Server System R1208WFTYSR Intel® Server System R1304WF0YS Intel® Server System R1304WF0YSR Intel® Server System R1304WFTYS Intel® Server System R1304WFTYSR Intel® Server System R1208WT2GS Intel® Server System R1208WT2GSR Intel® Server System R1208WTTGS Intel® Server System R1208WTTGSBPP Intel® Server System R1208WTTGSR Intel® Server System R1304WT2GS Intel® Server System R1304WT2GSR Intel® Server System R1304WTTGS Intel® Server System R1304WTTGSR Intel® Server System ASB2208WFAFC1 Intel® Server System ASB2208WFAFP1 Intel® Server System LWP2208ZR561603 Intel® Server System LWP2208ZR581202 Intel® Server System LWP2216ZR561204 Intel® Server System LWP2216ZR561205 Intel® Server System R2208WF0ZS Intel® Server System R2208WF0ZSR Intel® Server System R2208WFDZS Intel® Server System R2208WFQZS Intel® Server System R2208WFQZSR Intel® Server System R2208WFSZS Intel® Server System R2208WFTZS Intel® Server System R2208WFTZSR Intel® Server System R2224WFQZS Intel® Server System R2224WFTZS Intel® Server System R2224WFTZSR Intel® Server System R2308WFTZS Intel® Server System R2308WFTZSR Intel® Server System R2312WF0NP Intel® Server System R2312WF0NPR Intel® Server System R2312WFQZS Intel® Server System R2312WFTZS Intel® Server System R2312WFTZSR Intel® Server System R2208WT2YS Intel® Server System R2208WT2YSR Intel® Server System R2208WTTYC1 Intel® Server System R2208WTTYC1R Intel® Server System R2208WTTYS Intel® Server System R2208WTTYSR Intel® Server System R2224WTTYS Intel® Server System R2224WTTYSR Intel® Server System R2308WTTYS Intel® Server System R2308WTTYSR Intel® Server System R2312WTTYS Intel® Server System R2312WTTYSR Intel® Server Board S2600WF0 Intel® Server Board S2600WF0R Intel® Server Board S2600WFQ Intel® Server Board S2600WFQR Intel® Server Board S2600WFT Intel® Server Board S2600WFTR

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