TA-977: SGPIO Cable Incompatibility with Some Intel® RAID Modules
Intel has discovered the SGPIO cable compatibility issue between some modules and the backplane in the system or the chassis listed below.
The affected modules are Intel® SAS Entry Raid Module AXX4SASMOD, Intel® Integrated RAID Module RMS2AF040, and Intel® Integrated RAID Module RMS2LL040.
Without the SGPIO cable, the fault LED function on the backplane will not be supported on the RAID mode with the affected modules.
Contact Intel using your normal warranty process and provide the product code to obtain the SGPIO cable according to the system. Intel will provide you the correct cable based on the product code you provide.
Products affected
Product | Product code | MM# |
Intel® Server System R1304BTLSHBN | R1304BTLSHBN | 911688 |
R1304BTLSHBNNA | 907658 | |
Intel® Server System P4304BTLSHCN | P4304BTLSHCN | 912775 |
P4304BTLSHCNNA | 907886 | |
Intel® Server Chassis P4304XXSHCN | P4304XXSHCN | 911765 |
P4304XXSHCNNA | 907812 |
Technical Advisory 977 (PDF)
File name: TA_0977-02.pdf
Size: 62 KB
Date: September 2011
Note: PDF files require Adobe Acrobat Reader*.