Article ID: 000089670 Content Type: Troubleshooting Last Reviewed: 02/17/2022

Why does programming of EPCQ-L configuration devices fail when using Intel® Quartus® Prime Programmer Pro Edition Software version 21.1 and later?

Environment

  • Intel® Quartus® Prime Pro Edition
  • Intel® Quartus® Prime Pro Edition Programmer and Tools
  • BUILT IN - ARTICLE INTRO SECOND COMPONENT
    Description

    Due to EPCQ-L configuration devices having been discontinued (refer to PDN1802), EPCQ-L configuration device programming with a JIC file will fail when using Intel® Quartus® Prime Programmer Pro Edition Software version 21.1 and later.

    You may see the following error messages when the problem occurs:

    Error(19118): Erase failed on flash 1 at address 0x00000000 
    Error(18939): Unexpected error in JTAG server: Timeout 
    Error(209012): Operation failed 

    Resolution

    To work around this, use Intel® Quartus® Prime Programmer Pro Edition Software version 20.4 or earlier to program the EPCQ-L flash device.

    Related Products

    This article applies to 4 products

    Intel® Arria® 10 FPGAs and SoC FPGAs
    Intel® Stratix® 10 FPGAs and SoC FPGAs
    Intel Agilex® 7 FPGAs and SoC FPGAs
    Intel® FPGA Configuration Device EPCQ-L