Article ID: 000078914 Content Type: Troubleshooting Last Reviewed: 09/11/2012

Why does the MAX PLUS® II software installation fail in Windows XP?

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Description The MAX PLUS II software may fail to install on a computer running Windows XP if the IBM Personal Communications software is running.

To find out if the IBM Personal Communications software is running, look for a process named PCS_AGNT.EXE in the Processes tab of the Windows Task Manager. If it is listed, end the task and start the MAX PLUS II software installation again.

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Intel® Programmable Devices

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