Article ID: 000073963 Content Type: Install & Setup Last Reviewed: 02/13/2023

Why do I see error messages when launching Intel Quartus® Prime Pro Edition Software version 18.0 Transceiver Toolkit with Intel® Stratix® 10 TX E-tile design?

Environment

  • Intel® Quartus® Prime Pro Edition
  • BUILT IN - ARTICLE INTRO SECOND COMPONENT
    Description

    The following error messages may be seen in the Intel® Quartus® Prime Pro Edition Software version 18.0 when you use the transceiver toolkit and load design for Intel® Stratix® 10 TX E-tile device. 

    • Failed to query line encoding
    • Failed to access soft registers
    • Failed to query firmware version

     

    Resolution

    To avoid this error message, the reconfig_clk for transceiver PHY IP should be a free running clock. Otherwise, you may encounter the error.

    Related Products

    This article applies to 1 products

    Intel® Stratix® 10 TX FPGA