Where to Get Technical and Warranty Support for Mitac Produced Server Systems
Mitac has acquired rights to manufacture Intel® Servers from the Intel Datacenter Solutions Group.
Technical and warranty support for Mitac systems are covered by Mitac Computing and are accessible at Support for MiTAC Server Products (mitaccomputing.com).
To identify Mitac-based systems and components, look at the serial number as illustrated in the image below. Serial number for Mitac owned assets starts with LD or BD.
Components can be identified by a Mitac sticker, as shown below, which is affixed to the component (for example, a power supply, as illustrated below).
Intel® will continue to support all products sold by Intel through the products warranty period. Go to https://supporttickets.intel.com to obtain support from Intel.
Related Topics
Where to Find the Product Code and Serial Number for Intel® Data Center Systems (Intel® DCS)
Top Warranty Information FAQs for Intel® Data Center Systems (Intel® DCS)