Article ID: 000099346 Content Type: Troubleshooting Last Reviewed: 10/23/2024

SIM City 4* Deluxe Edition Black Screen upon Launching with Different Intel® Graphics Platforms

Environment

Windows® 10*, Windows 11*

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

How to correct Launch Errors in SIM City 4* with Intel® Graphics.

Description

Just after launching Sim City 4 deluxe edition, the audio plays, but it shows a black screen and some flickering.

This issue appears in 12th-generation processors and newer integrated graphics as well as Intel® Arc Graphics. Issue not seen with 11th generation or older integrated graphics. 

Resolution

A fix A fix for this issue was included in driver 32.0.101.6172. Download and install this or a newer driver.