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Memory Leak in PTE AV Studio* v.11.0.12 on Intel® Integrated Graphics Products

Content Type: Troubleshooting | Article ID: 000099042 | Last Reviewed: 02/25/2025

Description Resolution

Windows 11* Family

Description

While previewing video playback content, Windows task manager shows and increase of memory % above average (~200-800MB) used by PTE AV Studio.

These memory usage % peaks can lead to occasional stuttering or driver crashing during playback.

This behavior was spotted with driver version 101.3358

This behavior has been identified as known issue. Contact Intel Customer Support for more information.

This article applies to 16 products.

Intel® UHD Graphics 605 Intel® UHD Graphics 750 Intel® Iris® Xe Graphics Intel® UHD Graphics 630 Intel® UHD Graphics 620 Intel® UHD Graphics 710 Intel® UHD Graphics for 11th Gen Intel® Processors Intel® UHD Graphics for 12th Gen Intel® Processors Intel® UHD Graphics for 10th Gen Intel® Processors Intel® UHD Graphics 770 Intel® UHD Graphics 617 Intel® UHD Graphics P750 Intel® UHD Graphics 610 Intel® Iris® Xe Graphics eligible Intel® UHD Graphics 615 Intel® UHD Graphics 730

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