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How to Collect Error Logs from an Unsuccessful Driver Installation

Content Type: Error Messages   |   Article ID: 000098043   |   Last Reviewed: 09/05/2024

Environment

Operating System

Windows® 10*, Windows 11*

Description

Where can I find the log files generated by the driver installer?

Resolution

At the end of any unsuccessful installation, you will see the option "view log" in the last installer screen to see the installer log.

Additionally, you can manually get them by:

  1. Open File Explorer
  2. Go to C:\ProgramData\Intel\GFXInstaller\

IntelGFX.log is the log file from the installation.

For more information about Graphics Driver Installation, visit our Driver Installation Hub Article.

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