Article ID: 000098043 Content Type: Error Messages Last Reviewed: 09/05/2024

How to Collect Error Logs from an Unsuccessful Driver Installation

Environment

Windows® 10*, Windows 11*

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Summary

Location of log files from the driver installation process.

Description

Where can I find the log files generated by the driver installer?

Resolution

At the end of any unsuccessful installation, you will see the option "view log" in the last installer screen to see the installer log.

Additionally, you can manually get them by:

  1. Open File Explorer
  2. Go to C:\ProgramData\Intel\GFXInstaller\

IntelGFX.log is the log file from the installation.

For more information about Graphics Driver Installation, visit our Driver Installation Hub Article.

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