Article ID: 000097751 Content Type: Troubleshooting Last Reviewed: 09/05/2024

Citrix Workspace Client - Performance issues with Intel® Arc™

Environment

Windows 11* Family, Windows® 10 family

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Summary

Information regarding performance issues with Arc in Citrix Workspace Client.

Description

Users have reported a performance drop and lag in Citrix Workspace Client since driver version 4824 in cards such as A770 LE

Resolution

The issue with Citrix Workspace* application exhibiting sluggish behavior when interacting with a virtual desktop has been resolved as of driver 31.0.101.5594. Update to this 31.0.101.5594 or newer to resolve the issue.