Article ID: 000096980 Content Type: Troubleshooting Last Reviewed: 12/29/2023

Variable Refresh Rate is Grayed Out When Using Intel® Arc™ A750 and Asus VG246H

Environment

Windows® 10 family

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Summary

Information about why the Variable Refresh Rate is grayed out.

Description

Variable Refresh Rate With Asus VG246H connected over HDMI to an A750. When looking at the general tab under display in Arc Control the Variable Refresh Rate option is grayed out and the dropdown says "Not supported."

Resolution

HDMI spec added limited support for Variable Refresh Rate (VRR) in its 2.0 version and full support for VRR in the 2.1 version. The Asus VG246H monitor uses the HDMI 1.4 version, which doesn't support VRR.

Related Products

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