Article ID: 000096682 Content Type: Error Messages Last Reviewed: 06/05/2024

Error "We timed out looking for updates. Intel® Driver & Support Assistant may be offline or having trouble finding the latest drivers. We'll check again in a few minutes." Appears While Checking for Updates on Intel® Arc™ Control

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Summary

How to resolve a time-out issue with Intel® Arc™ Control.

Description

After a few minutes of clicking 'Check for Updates' on Intel Arc Control, an error appears: "We timed out looking for updates. Intel® Driver and Support Assistant may be offline or having trouble finding the latest drivers. We'll check again in a few minutes."

Resolution

Download driver version 31.0.101.5534 or newer from Download Center.

Perform clean driver installation using Display Driver Uninstaller (DDU).

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