Article ID: 000095403 Content Type: Troubleshooting Last Reviewed: 11/16/2023

Hardware encoder shows errors when using FFmpeg 6.0 on Intel® Arc™ A770

Environment

Windows 11* Family

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Summary

Describes an issue when trying to encode using hardware resulting in errors for each type of supported codec

Description

Using the FFmpeg 6.0 application for encoding hevc_qsv returns error:

"[hevc_qsv @ 0000024068a7aec0] Unknown FrameType, set pict_type to AV_PICTURE_TYPE_NONE.8.93x" and cannot use Ctrl+C to stop the command.

Using av1_qsv returns error:

"[av1_qsv @ 0000021e5791b340] Error during encoding: device failed (-17)0.2kbits/s speed=3.07x", [vost#0:0/av1_qsv @ 0000021e5791b000] Error submitting video frame to the encoder
[aac@0000021e5794fe40] Qavg:17812.387
[aac @ 0000021e5794fe40] 2 frames left in the queue on closing"

Using vp9_qsv will block at the first frame - cannot use Ctrl+C to stop the command.

Resolution

Intel determined the issue can occur when the clip's GOP size is big (about 250 frames).

Try lowering the clip GOP size.