Article ID: 000095351 Content Type: Product Information & Documentation Last Reviewed: 10/18/2024

Whom Should I Contact If I Have Concerns about the Intel® Retail Edge Program Trainings?

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Summary

How to contact Intel Customer Support for issues about courses, tracks, question structure, incorrect answers, or misinformation

Description
  • Need to submit ticket for feedback or report an error encountered regarding one of the training course in Intel Retail Edge program website.
  • Some of the questions asked in the training course are not mentioned in the training itself.
  • The RSP completed the necessary trainings to unlock the quiz but the quiz did not unlock.
  • Completed the required trainings to earn drawing entry but it was not credited to the account.
  • The track that consists of several trainings cannot be completed for unknown reasons.
  • The training included in the track was retired, making it impossible to complete the track itself.
Resolution

Our program welcomes reports, feedback, and suggestions to improve our leaning courses. Contact Intel Customer Support:

  • To report website issues, provide the link or a screenshot for reference.
  • To report training question issues, provide the title of the training course and the email address associated with the account used.