Article ID: 000094366 Content Type: Troubleshooting Last Reviewed: 03/27/2023

System Does Not Boot/POST when Intel® Arc™ Graphics Card Is Installed

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Summary

Troubleshooting when the system does not boot or POST with an Intel® Arc™ Graphics Card

Description

System POSTs/boots by removing the Intel Arc card but I can't install the card without getting the system to POST

Resolution
  • Update to the latest BIOS for your motherboard found at your manufacturer site.
  • Ensure the graphics card is properly seated with the locking latch properly clicked in.
  • Ensure the power connectors are properly connected to the power supply and to the graphics card.
    • Power supply requirements may vary, so check with the manufacturer for specific details. For Intel® Arc™ A770 Limited Edition and A750 Limited Edition Graphics: M
      • Minimum 600W power supply with two PCIe power connectors – 1x8-pin & 1x6-pin.