Article ID: 000092607 Content Type: Troubleshooting Last Reviewed: 12/19/2024

Starting Systems with Intel® Arc™ Graphics Cards and Ubuntu 22.04 LTS OS

Environment

Systems with an Intel Arc Graphics Card, Ubuntu 22.04 LTS and no Arc Drivers installed.

Ubuntu 22.04

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

Configuration needed for the first boot up systems with Ubuntu 22.04 LTS after installing an Intel® Arc™ Graphics card.

Description

While trying to boot up Ubuntu 22.04 LTS system after installing an Intel Arc Graphics Card, there might be an error message like the following if a driver is not installed.

snd_hda_intel 0000:04:00.0 hsw/bdw hd-audio hdmi/dp requires binding with gfx driver

This prevents the system to resume booting.

Resolution

It is necessary to check the BIOS advanced graphics configuration and:

  1. Set System preferred GPU to PEG (PCI-E Graphics). This is the discrete graphics card.
  2. Disable Integrated graphics Multi-Monitor option.
NoteThis settings' location and name may vary between manufacturers. Consult the motherboards BIOS user manual or contact the manufacturer for guidance.

With this settings the system should boot up normally and let the customer install the drivers.

After installing the drivers, the Integrated graphics Multi-Monitor option can be enabled again without having the former issue.