Summary
Troubleshooting steps to detect the drive when installing a new Windows* OS on a 12th or 11th Gen Processors Device
Description
When installing the Windows* operating system, no storage drives are available to select for the destination drive.
Resolution
Follow the instructions below to properly detect available storage drives for OS installation.
- Follow the procedure to extract .zip files from SetupRST.exe.
- Transfer the corresponding files to a USB flash drive.
- Start the Windows® 10 or 11 Installation process.
- Load the Intel® RST driver from step 1.
- OS installation
- Press Load driver.
- Press Browse.
- Select the USB drive that contains the F6 driver and expand the folder that contains the driver. Press OK.
- Select the correct driver to proceed.
- Select the drive for OS installation and press Next. If the driver still undetected, repeat steps 1-8 using the Intel RST driver from your device manufacturer website.