Article ID: 000092143 Content Type: Error Messages Last Reviewed: 08/01/2023

Encountered an Error “Registration Failed” When Trying to Access the Intel® FPGA Self Service Licensing (SSLC)

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Summary

Steps to resolve the access issues with SSLC

Description
  • Tried to register at Intel® FPGA Self Service Licensing Center (SSLC). Encountered error message: Registration failed. Please try again in 5 minutes.
    If you continue to have issues, please contact our customer support team via service request, chat, or phone.
  • During email verification, no email verification was received.
Resolution

Basic Intel account is needed before registering to Intel FPGA Self Service Licensing Center. If you register first with SSLC without the basic Intel Account, the email verification won't be send.

  1. Register for Basic Intel® Account.
  2. Confirm the email verification that will be received through the registered email address before the five-day expiration date.
  3. After verifying, register for Intel FPGA Self Service Licensing Center

If any issue is encountered, contact Intel Customer Support.