Summary
A process on How to get an Ecc Error count from logs using Server Log Advisor tool
Description
How to get an ECC error count from Intel® Server Boards
Resolution
| Note | Supported Product Families: D40AMP, S2600BP, M50CYP, M20MYP, S2600ST, D50TNP, S9200WK, S2600WF. |
- From the BMC (Base Management Console) generate and download a new set of DebugLog.zip files;
How to Collect the Baseboard Management Controller (BMC) System Debug... (intel.com)
For sysinfo:
Download sysinfo utility System Information Retrieval Utility (SysInfo) for Intel® Server Boards and Intel® Server Systems Based on Intel® 621A Chipset
Run #sysinfo.efi (UEFI)
For BMC DebugLog
Download sysconfig utility from Save and Restore System Configuration Utility (syscfg) for Intel® Server Boards and Intel® Server Systems Based on Intel® 621 A Chipset
Run #syscfg /savebmcdebuglog [filename] - Extract the file content into a folder.
- Access Server Log Advisor Servertools - Server Log Advisor (intel.com).
- Select the option Select & Upload BMC System Debug Log.
- Accept the Notice & Disclaimers.
- Upload the file named: SystemBMCDebugLog.zip.encrypted.
- The application will process and decrypt the file:
- The results will be shown on the screen, including details of the issue and reported occurrences count:
- The application will also list the possible troubleshooting steps:
- The Correctable/Uncorrectable error will be listed in detail, timeframe and possible troubleshooting steps:
- You can also save your session or download the decrypted log files
For more information about Server Log Advisor tool please contact Technical Support.