Article ID: 000091900 Content Type: Install & Setup Last Reviewed: 02/20/2024

How to Fix Incorrect Keyboard Output on an Intel® NUC Laptop

Environment

Windows 11* Family, Windows® 10 family

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Summary

How to fix and/or add a new keyboard layout

Description

The symbol displayed on the screen is not the same symbol that was typed on the keyboard.

For example:

  • When typing the: @ symbol, the: " symbol displays instead.
  • When typing the: $ symbol, the: € symbol displays instead.
  • When typing the letter "J" the number "1" display instead 
  • The numlock light is on in the keyboard 
Resolution

Windows* supports different keyboard layouts. Ensure the Intel® NUC Laptop keyboard matches the layout that is applied in the Windows preferences.

NoteAn Intel NUC laptop purchased in Australia will have the UK keyboard layout.
  1. To find and change the keyboard layout in Windows® 10 or Windows 11*, follow the Manage the input and display language settings in Windows instructions.
  2. If you see that the light on the numlk key is on , this means that the numpad keys are active. Press fn + numlk at the same time to disable the numpad function and return to the normal keys on your selected keyboard layout. 
Additional information

For some languages to work properly, you need an admin on your PC to install the language features. For reference, you can check Microsoft Ignite / Languages overview.

Related Products

This article applies to 74 products

Intel® NUC M15V Laptop Kit
Intel® NUC M15V Laptop Kit - LAPBC5V0
Intel® NUC M15V Laptop Kit - LAPBC7V0