Article ID: 000091850 Content Type: Troubleshooting Last Reviewed: 12/17/2024

Using Add or Remove Programs to Uninstall Intel® Arc™ Control Leaves Some Remnant Folders/Files

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Summary

Update to the latest version of Intel® Arc™ Control to reserve the issue.

Description

Using "Add or Remove Programs" to uninstall Intel® Arc™ Control leaves remnants:

  • Leaves an empty \Program Files\Intel\Intel Arc Control folder
  • If you created a link in the Task Bar, it leaves this Shortcut: \Users\Local_Admin\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Tombstones\Intel Arc Control
  • Leaves reg keys in the Registry:
    • HKEY_LOCAL_MACHINE\SOFTWARE
    • HKEY_CURRENT_USER\SOFTWARE
    • HKEY_USERS\.DEFAULT\Software
Resolution

This is resolved in the latest versions of Intel Arc Control. Install the latest Intel Arc Graphics driver to resolve the issue. 

NoteIntel® Arc™ Control is bundled with the Intel® Arc Graphics driver.