Article ID: 000091665 Content Type: Troubleshooting Last Reviewed: 12/19/2024

No Display When Connecting Intel® Arc™ Graphics Card to Certain Motherboards

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Summary

Update the firmware of the Intel® Arc™ Graphics card to the latest version if not receiving video after connecting it to a motherboard.

Description

Can't get any video signal when connecting an Intel® Arc™ Graphics card to mITX motherboard, however the same card works on another machine.

Resolution

Update the firmware of the Intel® Arc™ Graphics card to the latest version. The firmware will update upon installing the latest Intel Arc Graphics driver.