Article ID: 000091602 Content Type: Product Information & Documentation Last Reviewed: 11/28/2022

How to Create a Support Ticket Online

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Summary

Steps to submit support tickets.

Description
  • I do not know how to submit a ticket.
  • I could not submit a ticket to the website.
Resolution

Follow the steps below to create or submit a ticket:

  1. Create a ticket.
  2. Click Request Support as shown in the screenshot below.

    support ticket

  3. Go to the How would like to find your product or services? as shown below.

    support ticket2

  4. Click Choose from a list. If you need help with any programs related inquiries, click Programs.

    programs

  5. Click any program you need assistance with and provide a brief description of the issue.