Intel® Game Developer Program Services

Documentation

Product Information & Documentation

000091481

07/11/2022

Intel® Game Developer Program Support is an Intel-provided service, responsible for ensuring games perform best on Intel® platforms by providing best-in-class, ever-improving game developer support.

It is formed by a group of experienced engineers who are passionate about providing expert technical support and solving challenging problems.

 

Service highlights:

  • Intel Game Developer Program Support is the contact point for 3D game performance and/or functional issues reported by game developers.
  • Our service focuses on reproducing issues on a variety of Intel platforms, focusing always on software applications (Videogames).
  • Our collaboration with Intel's engineering teams enables faster debug and root cause identification, following up performance and/or functional issues.
  • Our commitment with our customer includes detailed case follow up, accurate issue reproduction and bug follow up, up to its closure.
  • Our close communication with game developers about case status proves our customer obsession and many other Intel Culture values.
  • Our professionalism ensures our Intel Game Developer Program Support personnel continuously enhance their skills and videogame support knowledge in order to always be a forward-looking support team.